Contact information

Get in touch

A question about your order, your delivery or a box that was not what you expected? You will get an answer from a person, usually the same working day.

The fastest way. Send us a message on +31 85 200 7538. Available on weekdays from 09:00 to 17:00.

Email

support@unboxly.eu — we reply within one working day.

Phone

+31 85 200 7538, on weekdays from 09:00 to 17:00.

Returns

Do not send your box back before registering your return. Register it by email or on WhatsApp; as soon as your return is approved we will send you the return address and the instructions. The return policy sets out when a box can be returned.